EXP Controller Will not Pair

Hi All,
We have finally got our last kit out of the box, we have 15 going and it is great to see but we have one controller that will not pair at all to any brain!!! Any tips? It is fully charged and has never been used before. Thanks

Hi @Marissa_Brown! Sorry to hear about this, would you be able to send us a video of you trying to pair it? This can help us better identify the issue :slight_smile: