Vex IQ firmware update

Hi all,

Is there a way to update all firmware myself on my robots? All day I have had issues, student desktops (that are old) have either not allowed students to download, or if they do it takes forever and then freezes. I would then do it on my laptop and it would work, and when I return it would ask on their computer to update again. Any tips/help is appreciated. Thank you!

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Are you using a web version of VEXcode IQ or a desktop version? Is it mac or windows?

If they cannot install anything, I would really suggest any old desktops to use the web versions as it will ensure you are on the latest VEXcode.

Also, are you using VEX IQ 1st Gen or 2nd Gen?

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Sorry, Yes 2nd gen IQ’s- I am using old desktop windows & yes installed version. I’ve never tried the online version on the desktops. I will try today. You brought up another issue for me, I don’t have enough desktops for some classes so some kids have to use their chromebooks. I have always installed VEX IQ on those as well- but I see as of January it will not be an option. I have had kids go on the online version accidentally and it won’t allow them to download, it doesn’t work as I tried yesterday. How do I navigate that as well?

Due to Google’s decision to discontinue support for Chrome Apps on Chromebooks starting January 2025, all Chrome Apps will no longer be visible in the Chrome Web store and will be unable to function.

While you can still add VEXcode IQ from the Chrome Web Store to your Chromebook until then, it will become unusable once Google discontinues Chrome Apps. We strongly recommend transitioning to the Web-based version of VEXcode IQ, which offers all the capabilities and functionality of the App-based version. For more information on making this transition, please visit our guide on switching from App-based VEXcode IQ to Web-based VEXcode IQ.

When you say it won’t allow them to download , could you elaborate and include a screenshot?

You could also take a look at the article below.

Thank you, I will look at the resources you provided. The “download” doesn’t illuminate to allow the download to take place. I tried the web version on the desktop last period and it told me to download a windows driver, so I did but it still wouldn’t illuminate to download. I need my tech guys to help, but I’m not sure how to lead them. I’ll have them try- and I’ll explain.

I just put it on my own laptop and then update them all periodically. That’s way I can keep track because it’s all done at once.

Hi there,This might not be directly related, but here’s a tip: we were accidentally putting the VEX IQ Brain into firmware update mode by clicking other buttons before pressing the Check button to turn it on. To start it correctly, just press the Check button with the battery inserted.

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